Art and Craft Hair Salon Norwood Ma
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Policies and Procedures

Cancellation Policy
Any appointment cancelled within 24 hours of a scheduled appointment will be charged a cancellation fee of 50% of the service booked. Please reach out to adjust an appointment if need be before the 24 hour timing in order to avoid this fee.

We do provide a complimentary email and text 48 hours before any service to provide ample time to adjust any reservations that are made​ but it is the client's responsibility to remember their appointment day and time.

We also provide a reminder 2 hours before any service.
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Service Satisfaction
We work very hard from our pre-service consultation to the last strand of hair blown dry to make sure you love your hair and your experience. Art+Craft Salon does not offer refunds for services performed but we want you to be ecstatic with your results. We are more than happy to make any needed adjustments but only within 7 days of your service. We do not offer any adjustments if another stylist outside of our salon or you tamper with your hair post our services.

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Product Satisfaction 
We use the finest quality products and recommend them to our clients for at-home use to keep their hair looking and feeling its best. If they are not as a perfect fit like we thought it might be, please return it to the salon within one week of purchase for a credit toward any products the salon carries.

For your protection, brushes and styling tools are non-refundable or cannot be returned. 
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You Choose
Our team is excited that you come to our salon and it is your choice on which stylist you would like to see each time. Feel free to fall in love with one of our stylists but know you can change things up with trying them all out! Variety is the spice of life.
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Method of Payments
We accept Cash, Check, Visa, Mastercard, Discover and American Express

Gratuities are accepted: Cash and Venmo
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Salon Hours

Tuesdays 1pm-9pm
Wednesday 1pm-9pm

Thursdays 1pm-9pm
Fridays 9am-5pm
Saturdays 8am-4pm

Closed: Sundays and Mondays
50 Central St. Unit 3
Norwood Ma, 02062
​781-352-4442
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call or text

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Methods of Payment
Cash, Check, Credit Cards

Gratuity is not included in pricing. Cash or Venmo accepted 
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  • Home
  • New Clients
  • Our Team
    • Client Reviews
    • Policies and Procedures
  • Services
    • Products
    • Photo Gallery
  • Book Online
  • Contact
  • Join Our Team