Art and Craft Hair Salon Norwood Ma
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Policies and Procedures

Cancellation Policy
Any appointment cancelled within 24 hours of a scheduled appointment maybe subject to a cancellation fee of 50% of the service booked. However, if the cancellation is due to an illness or having to provide care for someone who is ill, this fee will be waived. Please note that if a cancellation is for being ill or having been exposed to someone with illness, the next earliest appointment that can be given is 14 days from the cancellation date.

We do provide a complimentary email and text 48 hours before any service to provide ample time to adjust any reservations that are made.
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We also provide a reminder 2 hours before any service.

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Service Satisfaction
We work very hard from our pre-service consultation to the last strand of hair blown dry to make sure you love your hair and your experience. Please contact the salon If any adjustments have to be made within one week of the original service. 

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Product Satisfaction 
We use the finest quality products and recommend them to our clients for at-home use to keep their hair looking and feeling its best. If they are not as a perfect fit like we thought it might be, please return it to the salon within one week of purchase for a credit toward any products the salon carries.

For your protection, brushes and styling tools are non-refundable or cannot be returned. 
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You Choose
Our team is excited that you come to our salon and it is your choice on which stylist you would like to see each time. Feel free to fall in love with one of our stylists but know you can change things up with trying them all out! Variety is the spice of life.
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Method of Payments
We accept Cash, Check, Visa, Mastercard, Discover and American Express

Gratuities are accepted: Cash and Venmo
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Salon Hours

Tuesdays 1pm-9pm
Thursdays 1pm-9pm
Fridays 9am-5pm
Saturdays 8am-4pm

Closed: Sundays ,Mondays and Wednesdays
50 Central St. Unit 3
Norwood Ma, 02062
​781-352-4442
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call or text

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Methods of Payment
Cash, Check, Credit Cards

Gratuity is not included in pricing. Cash or Venmo accepted 
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  • Home
  • New Clients
  • Our Team
    • Client Reviews
    • Policies and Procedures
    • Covid Procedures
  • Services
    • Products
    • Photo Gallery
    • Online Gift Cards
  • Book Online
  • Contact
  • Join Our Team
  • Shop